Service Management System

Service Management System (SMS) is the web-based enterprise application to manage the services of the company such as installations, services, repairs of the devices, system supports, and equipment maintenance. This system has two main developments: web-based administration dashboard and mobile App.  SMS automates and streamlines repetitive and detailed tasks and enables executives to focus on the business’ growth.  

SMS web-based administration has seven modules such as administration dashboard, system configuration, user profile setting, product management, user role management, user management, customer management, work order management, schedule management, service category management, service management, dispatch the resources and services, tracking the services and resources, the performance of the services, inventory management, and analytic reports.